Cleaning the charging saucer.

You should be able to wipe down the charging saucer with a damp towel and some warm water. If you’re having any trouble charging your Pryme Vessyl, make sure that the charging pin in the middle of the saucer is clean and unobstructed.

Take a quick look at the bottom of your Pryme Vessyl, and ensure that there is no debris on the charging contact, which is the small metallic disk in the center.

If you’re having any trouble with the cables, make sure the cable itself hasn’t been damaged and try to remove anything that may be blocking the connectors from working correctly.

 

Have more questions? Submit a request

Have more questions?

Contact Us