I need help getting set up!

If you're having any trouble getting started with the mobile app and pairing your Pryme Vessyl, here are a few things to consider:

  • Make sure Bluetooth is enabled on your smartphone
  • Check out the Getting Started guide
  • Ensure that your Pryme Vessyl is charged and ready for pairing by placing it on the charging coaster
  • You can restart the process by resetting your device to its original state

If the problem persists, send our team a message and we'll help you get everything sorted out.

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