If you're having any trouble getting started with the mobile app and pairing your Pryme Vessyl, here are a few things to consider:
- Make sure Bluetooth is enabled on your smartphone
- Check out the Getting Started guide
- Ensure that your Pryme Vessyl is charged and ready for pairing by placing it on the charging coaster
- You can restart the process by resetting your device to its original state
If the problem persists, send our team a message and we'll help you get everything sorted out.